Returns & Exchange
We’re not happy, if you’re not happy.
Inner’z is committed to providing utmost satisfaction to all the customers with superior quality products, exemplary shopping experience and eager customer support.
Despite all our efforts, if you are unsatisfied with the product you received, please call our Customer Care Team on +918967696547 (Monday to Saturday, IST 10:00 AM to 7:00 PM)
or write to us at innerz.co@gmail.com. Our team will revert to you at the earliest.
Hygiene Best Practices
To maintain hygiene for all our customers we do not accept returns on Face Masks, Innerwear - Vests, Underwear, Bras, Panties, Camisoles, Tank Tops, Shapewears, Thermals, Socks, Towels and Boxers or any other product falling under our innerwear category.
Return Criteria
You can return outerwear if it meets the following criteria
•    The product(s) should be purchased only from www.innerz.in and not from any other retailer.
•    Return request should be raised within 7 days from the date of delivery.
•    Product(s) should be unused (other than fit trial) and unwashed.
•    There should be no stains, marks, stitches or holes in the product(s), caused by the consumer
•    All tags and original packaging should remain intact and should be sent along with the product(s)
•    Original invoice should be returned with the product(s)
•    Product(s) should reach us in sellable condition.
•    Kindly note that we will not accept returns on consumer promotion items / freebies if the correct product has been delivered. In case we send a wrong product or the wrong size, we will accept your return.
We do not accept return of any product(s) which is not purchased from www.innerz.in. We will not take responsibility for any such product(s) sent to us.